I can't log in to my account

Problem

You're unable to access your AuthenticAI account.

Common symptoms

  • Password not accepted
  • Account not found error
  • Verification email not received

Steps to resolve

  1. 1.Ensure you're using the correct email address
  2. 2.Try the "Forgot Password" option to reset your password
  3. 3.Check your spam folder for verification emails
  4. 4.Clear your browser cache and cookies
  5. 5.Try a different browser or incognito mode

Note

  • Passwords are case-sensitive
  • Contact support if you still cannot access your account after 24 hours

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