Privacy Policy
1. INTRODUCTION
AuthenticAI ("we", "our", or "us") is committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our AI text humanization service ("Service").
2. INFORMATION WE COLLECT
2.1. Personal Information
We may collect personal information you provide directly to us, including:
- Name
- Email address
- Authentication details
- Payment information (processed securely through Stripe)
- Communication preferences
2.2. Automatically Collected Information
We automatically collect certain technical and usage-related data when you use the Service:
- Text submitted for humanization (processed in real-time)
- Usage metrics and analytics
- Device and browser information
- IP address and approximate location data
- Cookies and similar tracking technologies
2.3. Non-Personal & Aggregated Data
We may generate and use anonymized or aggregated data that cannot reasonably be used to identify you.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the purposes described below:
3.1. Service Operation
- Providing, maintaining, and improving the Service
- Account creation and management
- Processing payments and subscriptions
- Delivering humanization outputs
3.2. Communication
- Sending technical notices and support messages
- Responding to your requests and inquiries
- Notifying you about important updates
3.3. Safety, Compliance & Security
- Detecting and preventing fraud or abuse
- Investigating security incidents
- Complying with legal obligations
3.4. Analytics & Improvement
- Analyzing usage patterns to improve performance and features
- Performing research and diagnostics
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information in limited circumstances:
| Recipient | Purpose |
|---|---|
| Service Providers | Payment processing, hosting, analytics, email delivery (e.g., Stripe, Vercel, Resend). |
| Legal & Compliance | When required by law, subpoena, or to protect our rights. |
| Business Transfers | In connection with mergers, acquisitions, or sales of assets. |
| With Your Consent | When you explicitly agree to share information with third parties. |
5. DATA RETENTION
We retain personal data only as long as necessary for the purposes described in this Policy, or as required by law. Text submitted for humanization is processed in real-time and is not permanently stored on our servers, except where metadata retention is required for security, fraud prevention, or auditing.
6. DATA SECURITY
We implement reasonable technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and strong authentication
- Secure payment processing via PCI-compliant providers
7. YOUR RIGHTS
You may have the following rights under applicable law:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@getauthenticai.co.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You may manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
9. THIRD-PARTY SERVICES
The Service may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party service you visit.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed on servers located outside your country of residence. When transferring data, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections, in compliance with applicable data protection laws.
11. CHILDREN'S PRIVACY
The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When updates are made, we will revise the "Last updated" date at the top of the Policy and, where appropriate, notify you directly. Your continued use of the Service after changes are posted constitutes acceptance of the updated Policy.
13. CONTACT US
For questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Email: privacy@getauthenticai.co